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| 1.那些因素影响您采购(请在选项前打√) |
| A.企业形象 |
B.产品质量 |
C.产品价格 |
D.服务质量 |
E.企业信用 |
F.品牌知名度 | |
| 2.除了价格,还有那些因素是您采购时参考的重点: |
| _____________________________________________________________ |
| 说明:从第3题开始针对每到问题在下侧附录中选择五个品牌,并对每个品牌进行评分。评分标准,满分为10分,最低为0分,增减最小幅度为1分。 |
| 例:供应商的品牌知名度 |
| ___1___(7)___7___(8)___15___(8)___37___(4)___58___(6) |
| 横线上为下侧附录中的企业编号,括号内为所评的分数 |
|
| 3.产品采购前的质量期望值 |
| ______( )______( )______( )______( )______( ) |
| 4.产品采购前的服务期望值 |
| ______( )______( )______( )______( )______( ) |
| 5.供应商的品牌知名度 |
| ______( )______( )______( )______( )______( ) |
| 6.供应商信用度 |
| ______( )______( )______( )______( )______( ) |
| 7.产品性价比(产品价格与质量的对比) |
| ______( )______( )______( )______( )______( ) |
| 8.总体满意度 |
| ______( )______( )______( )______( )______( ) |
| 9.配合采购人员工作的情况 |
| ______( )______( )______( )______( )______( ) |
| 10.接受政府采购监管部门监督情况 |
| ______( )______( )______( )______( )______( ) |
| 11.售前产品介绍 |
| ______( )______( )______( )______( )______( ) |
| 12.供货时间 |
| ______( )______( )______( )______( )______( ) |
| 13.产品的节能环保 |
| ______( )______( )______( )______( )______( ) |
| 14.产品的配置、功能 |
| ______( )______( )______( )______( )______( ) |
| 15.产品的外观设计 |
| ______( )______( )______( )______( )______( ) |
| 16.产品的舒适性 |
| ______( )______( )______( )______( )______( ) |
| 17.产品的稳定性 |
| ______( )______( )______( )______( )______( ) |
| 18.产品的安全性 |
| ______( )______( )______( )______( )______( ) |
| 19.产品的人性化设计 |
| ______( )______( )______( )______( )______( ) |
| 20.产品的配备件供应 |
| ______( )______( )______( )______( )______( ) |
| 21.总体供货质量 |
| ______( )______( )______( )______( )______( ) |
| 22.服务效率 |
| ______( )______( )______( )______( )______( ) |
| 23.售后技术支持及维修 |
| ______( )______( )______( )______( )______( ) |
| 24.服务能力和水平 |
| ______( )______( )______( )______( )______( ) |
| 25.投诉及纠纷处理 |
| ______( )______( )______( )______( )______( ) |
| 26.向他人推荐该品牌产品的可能性 |
| ______( )______( )______( )______( )______( ) |
| 27.继续购买同品牌产品的可能性 |
| ______( )______( )______( )______( )______( ) |
| 28.请写出您认为最具竞争力的品牌: |
| __________________________________________________________________ |
| 29.您对某品牌的产品和服务还有哪些意见或建议,请畅所欲言: |
| __________________________________________________________________ |
| __________________________________________________________________ |